Question 1

WHAT IS FAN CITY?

Accepted Answer

Fan City is screening the FIFA World Cup in Sheffield this summer. For non-ticketed matches Fan City will be open to the general public to enjoy the sun and the facilities on site!

Question 2

WHERE IS FAN CITY?

Accepted Answer

The event will take place at Devonshire Green, Devonshire Street, Sheffield City Centre, Sheffield, S1 4GT.

Question 3

WHAT TIME WILL FAN CITY OPEN ON MATCH DAYS?

Accepted Answer

For ticketed matches, gates times will be available on the ticket platform. For England's World Cup Semi-Final the gates will open at 4pm.Please keep an eye on our socials @fancityuk for any other opening times

Question 4

WHEN IS THE LATEST I CAN ARRIVE?

Accepted Answer

The times may vary for each match. For England's Semi-Final last entry is 7:15pm. If you arrive later than 7:15pm you will not get access to the event.

Question 5

WHAT MATCHES WILL BE SHOWN AT FAN CITY?

Accepted Answer

At Fan City we will be showing the FIFA World Cup matches! Tickets will only be required for England and busy matches.

Question 6

WILL THE MATCHES BE SCREENED WITH AUDIO AND COMMENTARY?

Accepted Answer

Yes, every match will be screened with the audio and commentary from the live feed.

Question 7

HOW MUCH DO TICKETS COST?

Accepted Answer

Ticket prices will vary in price depending on the match and package. Prices with start from £15 (age +16).

Question 8

CAN I PURCHASE A SINGLE TICKET AND/OR A GROUP TICKET?

Accepted Answer

Yes, single standing tickets will be available. Seated VIP tickets can only be purchased as table bookings for six people.

Question 9

DOES FAN CITY HAVE ANY AGE RESTRICTIONS?

Accepted Answer

Under 18’s must be accompanied by an adult.

Question 10

IS FAN CITY SEATED OR STANDING?

Accepted Answer

The general admission area will be standing at Fan City, we also have a seated area. Take a look at our site map for more details.

Question 11

WHAT DOES A SEATED TICKET GET ME?

Accepted Answer

Seated tickets offer one of the best viewing experiences of the screen, seating of up to 6 people, fast-track entry, private bars and loos.

Question 12

ARE THERE ANY ACCESSIBLE TICKETS AND FACILITIES AT FAN CITY?

Accepted Answer

Yes we offer accessible tickets and have accessible access and toilets at the event. Please see more ticket information here

Question 13

DO WE HAVE A REFUND POLICY?

Accepted Answer

Please note that all sales are final. We do not offer refunds.

Question 14

CAN I RESELL IF I CAN NO LONGER ATTEND?

Accepted Answer

No, we have a strict non-resale policy.

Question 15

WHAT IS THE CLOSEST TRAM / TRAIN STATIONS TO FAN CITY?

Accepted Answer

Fan City at Devonshire Green is in Sheffield city centre, the nearest train station is Sheffield, which is approximately a 15 minute walk from Fan City.

Trams are also available from the train station, the nearest stop to Fan City is West Street.

Question 16

IS THERE ANY PARKING AT FAN CITY?

Accepted Answer

We do not offer any parking tickets, however, you can find parking on Wellington street.

Question 17

WHAT IS THE POLICY REGARDING PHOTOGRAPHY IN THE VENUE?

Accepted Answer

Ticket Holders/Event attendees at Fan City consent to being photographed, filmed and sound recorded as an audience without payment, and to their image being used in any and all media for any purpose at any time throughout the world by AGN Events who shall own the copyright in all such recordings. All personal data will be processed in accordance with privacy policy.

Question 18

ARE THERE ANY RULES AT FAN CITY?

Accepted Answer

Ahead of your visit to the Fan City please take note of the following prohibited items, here.

Question 19

WHAT IS THE FAN CITY POLICY REGARDING DISCRIMINATION?

Accepted Answer

Fan City will not tolerate any form of racism, anti-social behaviour, inciting hatred, abuse to our staff or fellow guests. We are an inclusive event for people attending Fan City, and the general public. Any accusations of discrimination will be investigated seriously, and may result in removal from the event.

Question 20

GET INVOLVED!

Accepted Answer

We are looking to work closely with Sheffield businesses and clbs for Fan City, if you know of any local youth football clubs we would love for them to get involved! Please get in contact with us at info@fancity.co.uk

Are you a food vendor?
We are looking for food vendors at Fan City, if you are interested please get in contact with us at info@fancity.co.uk

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